How to create an email address on your domain with Google or Microsoft
Cotswold Web • 8 April 2020
So you’ve got your own business website with your own domain name, but have you got a professional looking email address to go with it?
Most people have got their own Gmail (or similar) email account, but it doesn’t look great from a professional point of view.
Customers expect an email address to match a website domain name.
If they don’t match, it tends to make people ask the sort of questions of a business that you would rather they didn’t ask. Can this company be trusted? Is this business too cheap or too lazy to purchase a domain email?
First impressions of a business count and these questions will damage the first impression you are trying to make.
Customers and prospective customers will be far more likely to trust an email address which includes your company name, so john.smith@tewkesburyconservatories.co.uk rather than john.smith@gmail.com
The good news is that it is very simple to use Gmail or Microsoft to set up a professional-looking email address on your own domain.
Standard @gmail.com emails are free, but there is a small price to pay to create and manage custom email addresses with Gmail based on your own domain name. Gmail’s premium package is called G Suite and costs £4.14 per month, with a 14 day free trial available.
When you set up your email with G Suite, it will ask if you have a domain name that you want to connect.
You then follow the user-friendly steps, including creating a main G Suite user, before you are able to verify and create your new email account and log in. When you have verified your own email address, you get the option to add others within your business to the main account.
Once you’ve gone through these steps, you’ll have a fully functioning email account (or several email accounts to include everyone in your company) for your domain name and you can begin using it with Gmail’s standard user interface.
Alternatively, you can set up a custom email address on your own domain name with Microsoft. Initially you start out with an email address in Office 365, ending in ‘onmicrosoft.com’, such as john@tewkesburyconservatories.onmicrosoft.com
To change your Microsoft email address to your own domain using the Microsoft 365 admin centre, you need to have a global admin account. Start by going to the admin centre at https://admin.microsoft.com
From there, it is very easy to set up your email address:
• Go to the Settings > Domains page.
• On the Domains page, select Add domain.
• Follow the steps to confirm that you own your domain and to change your email address.
This will give you a professional-looking, personalised email address for your business, such as john@tewkesburyconservatories.co.uk. You can also follow the process to set up emails on your domain for everyone in your company.
By spending just a little bit of time setting up an email address on your domain name, you will make your business appear more professional and trustworthy to customers.
Once you have these email addresses set up, customers and prospective customers who contact your business will have no idea that you are actually using Gmail or Microsoft to contact you and will simply see a professional business email address.
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