COVID-19 and Online Food Ordering

Cotswold Web • 2 April 2020

Coronavirus (Covid-19) has changed the way we all do business. Whether you are a pub or restaurant which is new to food deliveries, or a takeaway which has only previously dealt with cash orders, you will need to set up an online/cashless ordering system so that you can continue to trade safely and legally.



Here at Cotswold Web, we can quickly set up a free online ordering system for your restaurant, pub or takeaway business. 

Online ordering will keep both your staff and customers safe.


As the coronavirus pandemic escalates, government advice is that we can no longer leave home for ‘non-essential’ reasons. A dramatic fall in customer numbers puts businesses and jobs at risk, but setting up online takeaway ordering can help drive sales and turn things around for your business.


Keep Your Customers Safe

Customers want to limit their exposure to the outside world, while the most vulnerable people have been told they mustn’t leave their homes for 12 weeks. 

Enabling no-contact deliveries on your website and minimum exposure pick-ups is the best way of keeping everyone safe. 

Orders can be delivered on foot, by bicycle, motorbike or car, and simply left outside a customer’s door for them to pick-up – maintaining the safe 2 metre distance. Delivery staff can pick up the orders from the door of your business to limit exposure even further.


Keep it Cashless

Experts fear that cash could spread the virus, so it is essential to have a cashless system and online payments to slow down the spread. We can set up a payment system for customers to pay either by card or PayPal.

The online takeaway ordering software is so easy to set up you will be able to take your first online orders within hours, either directly from your own website, Facebook page or your own custom restaurant app.

To reassure customers that you take safety seriously, we can add a clear announcement across all of your pages to say that you only accept cashless payments, to protect customers and staff alike. 



The more transparent you are about your food safety and Covid-19 practices, the more people will trust and re-order from your pub, restaurant or takeaway. 

Cotswold Web can also add a food safety page to your site, to reassure customers that the staff preparing and delivering their food are healthy. 

The system also allows you to add essential safety information to your receipts, such as the name and body temperature of the chef preparing the food and the delivery person.


Who's it for?

This service is available for, but not limited to:
• Pubs
• Restaurants
• Fish and chip shops
• Indian takeaways
• Chinese takeaways
• Pizza takeaways
• Kebab shops
• Coffee shops
• Sandwich shops


We're here for you so that you can be there for your customers

While a move towards online cashless deliveries is essential during the coronavirus crisis, don’t forget that many customers will be looking for this at other times too. 

Spending some time setting up the system now won’t be wasted and will be an investment in the future of your business.

Get in touch with us to find out how we can add online ordering software to your site and help get your safe online food delivery service up and running. 

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